Who we are

Our website address is: https://www.rheumatologyevents.org

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

When visitors leave use our contact form on the site we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

When you browse our website we use cookies to capture statistical information to analyze site performance which helps us to improve our site and customer experience

You can view our detailed cookie policy here.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. We will not share your data with anyone else.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What we collect and store

While you visit our site, we’ll track:

  • Events you’ve attended: we’ll use this to, for example, to provide CPD certification where applicable
  • Location, IP address and browser type: we’ll use this for purposes like testing and improving our website for our users

We’ll also use cookies to keep track of event registration contents while you’re browsing our site.

When you register with our website or for individual events, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and events you have registered for
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our website
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our website and event offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, email and phone number, which will be used to populate the registration for future events.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing address.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Event Managers can access:

  • Event Registration information like what was event you have registered for, when it was registered and where notifications should be sent, and
  • Customer information like your name, email address, billing information and event specific information e.g. dietary, accessibility requirements and personal choices for the event

Our team members have access to this information to manage the events, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you by processing payments;

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Information shared with a payment provider to process payments includes:

  • Name
  • Email
  • Address
  • Phone
  • City/State/Zip
  • Unique payment identifier
  • Payment provider identifier

Please see the PayPal Privacy Policy for more details.